Customer service in D2C feels manageable until demand shifts. Orders increase, messages follow, and the same questions start repeating. Delivery updates, refunds, confirmations. Teams respond carefully, but delays begin to appear as volume grows. Brands start to exei Automate Customer Service for D2C when that pressure becomes visible. Automation handles predictable queries instantly ... https://exei.ai/ai-agent-for-d2c/
Support Volume Doesn’t Stay Predictable
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